According to the latest consumer research from Auto Trader, the traditional ‘tyre kicker’ may soon be a thing of the past as most of today’s car buyers are not only arriving at forecourts ready to purchase, they’re ready to do so on their first visit. The research, which builds on a previous study conducted in 2019, highlights a dramatic shift in
With many customers only requiring an annual service for their car, travelling to an appropriate franchised dealer may not appear to be a burden; it often is. Less than half of all consumers want to travel more than 4 miles to have their car serviced. While price is often cited as a barrier to retaining aftersales work from owners of used cars,
Amid the cost-of-living crisis, research has revealed millions of canny motorists are now increasingly using smartphones and social media to inform their next car purchase and find the best deal on a used car.
Automotive Transformation Group announce they have exceeded a monumental milestone of 10 billion interactions across their sites worldwide using their NetDirector ® Business Intelligence service. The Group have witnessed a tremendous amount of consumer activity across thousands of retail locations employing their NetDirector ® Auto-e product and
The National Franchised Dealers Association (NFDA), which represents franchised car and commercial vehicle dealers in the UK, reacts to the Autumn Budget and Spending Review 2022.
Almost 700 1 MOT testers have been disqualified in the last two years (2020/21 and 2021/22), a rise of 49% 2 compared to the previous two years, according to data obtained from the DVSA by BookMyGarage.com.
"September, an important plate change month for the motor retail industry, has seen an increase in registrations compared to 2021. This increase is a positive for the industry, particularly given the closure of dealerships due to the Monarch’s funeral and consumer uncertainty before the UK Government’s Energy Bill Relief Scheme.”
“Despite the unprecedented challenges facing the automotive retail industry, it is optimistic to see our survey has revealed only marginal differences in manufacturer ratings. Franchised dealers show high levels of satisfaction in key business areas
A global ABB survey has revealed a growing trend in US and European businesses towards re-shoring or nearshoring operations to build resilience in the face of global challenges – but at the same time, a significant education gap in the skills necessary for these strategies to succeed.
Following Prime Minister Truss’s plans to help businesses with energy costs for the next six months, Gordon Balmer, Executive Director of the Petrol Retailers Association, said:
Commenting on Government’s plan to help businesses with their energy costs through the next six months Chris Weeks, Executive Director of the National Body Repair Association (NBRA) said:
“The volume of new car enquires on our marketplace remains comfortably above pre-pandemic levels because for the vast majority, driving is not discretionary even in this climate of soaring inflation. Despite the slight uplift, the SMMT’s sales figures highlight just how much the industry’s ongoing
David Franklin, from Buckinghamshire, began his lifelong love affair with the brand in 1963, when he purchased his first Fiat, a red, rear engine 500D with forward opening doors.
Volkswagen Commercial Vehicles is encouraging students to explore automotive apprenticeships as an alternative to further education following GCSE results day.
Warrantywise, the country’s leading extended car warranty provider, reveals that Land Rovers, BMWs, and Porsches take up seven out of ten of the least reliable models from the Reliability Index data range. The data, only including cars that are less than ten years old, outside of manufacturer’s warranty, and discounting models with less than 100
BookMyGarage.com has seen a surge in the number of air conditioning re-gas bookings, after temperatures in the UK reached over 40°C in the UK last month.
The demand for MotoNovo Finance's distinctive Supplier Direct Funding service continues to gain momentum. A record performance in July fuelled an acceleration that saw the funding service break through the £35m barrier.
The Independent Garage Association (IGA) is delighted to announce the winners of the British Independent Garage of the Year Awards 2022 (BIG Awards).
Polaris Off Road Vehicles announces its 2023 line-up today with an impressive range of new upgrades, quality improvements and colours introduced across its RANGER, RZR, General and Sportsman models.
The results of the survey have been derived from more than 74,000 respondents, making it the biggest of its kind in the UK and is industry recognised as providing guidance and opinion from those who really matter, the customers, which is evident to the importance of the award.
The strangest, most disgusting and most memorable customer interactions with car dealers have been revealed.
BookMyGarage.com has seen a surge in the number of air conditioning re-gas bookings, after temperatures in the UK reached over 40°C in the UK last month.
The 01st of September sees the second vehicle plate change of 2022 in England, Wales and Scotland, with the arrival of the new “72” vehicle registration. A car is often the second most significant purchase after buying a property, and The Motor Ombudsman, the Ombudsman dedicated to the automotive sector, is therefore highlighting ten handy tips for
Despite soaring consumer interest for Electric Vehicles (EVs), over half of retailers (51.6%) recently surveyed by Auto Trader reveal they feel unprepared and not strategically ready to respond to this surging demand. Unsurprisingly, franchise retailers are far more confident with only a fifth (20%) saying they feel unprepared compared to nearly 60
PEOPLE are the selling superpower for the most successful franchise dealerships, according to Auto Express’s latest Driver Power ownership satisfaction survey - the definitive deep dive into factors that drive confidence and satisfaction for car buyers.
