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Urgent Assistance: 
Roadside Assistance: 0370 0120 301
Accident Management: 0370 50 50 133

Please use the number on your Contact Information Card for our 24 hour services. 

Opening Hours:
8:30am - 6:00pm, Monday to Friday

Please note: booking in a service/MOT or repair is only applicable if you have taken a maintenance package with us. 

 

If you wish to book your vehicle in for collection, please complete the Vehicle Collection Request form on the following page:

Returning your vehicle

 

If you require breakdown assistance, please contact our team on 0370 0120 301 option 1

You are agreeing that Alphabet GB Ltd, Summit One, Summit Avenue, Farnborough, Hampshire, GU14 0FB processes and uses your personal data for customer care and for personalised communication of Alphabet's product and service information. You are also agreeing to be contacted for market research purposes. Alphabet GB Ltd. may transmit this data to authorised suppliers of products and services and other BMW Group companies stated within Alphabet’s Privacy Policy and you agree that these companies also contact you for the purposes mentioned above.

Alphabet (GB) Limited would like to keep in touch with you from time to time. In order to ensure that you receive relevant and personalised communications, we will use your data to create an individual customer profile and we may share your personal data between BMW Group companies, authorised suppliers of products and services where relevant. This may include data you have provided to these companies, or which is generated by your use of Alphabet products, for example contact details, preferences, customer history. Further information can be found in Alphabet's Privacy Policy.

You can amend or withdraw your consent at any time by contacting Alphabet at admin.support@alphabet.co.uk or by phoning us on 0370 0120 396. You are also able to request information about your data stored at Alphabet as well as request correction, deletion or restriction of your personal data.

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Alphabet is committed to providing products and services of the highest standard. If for any reason you feel we have not lived up to your expectations or you are not entirely satisfied with any aspect of our service we would like to hear from you. Please click below for what to do next.

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For our service partner search we use Google Maps to provide you the best user experience. This service will be solely provided by Google LLC and no data will be exchanged with Alphabet. Click here for the privacy notice of Google

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Hi, I am Alphie. How can I help you?